Account Manager with Spanish

What you would do:

    • Behavioural and deposit activity analysis of the managed market to identify the high value customers.

    • Building strong customer relationships by ensuring outstanding user experience and satisfaction through providing  first contact resolution and promotional offerings via variety of communication channels.

    • Active clients up selling to maintain and increase purchase behaviours.

    • Creating and developing retention and reactivation strategies and implementation through proactive high-volume sales phone calls.

    • Report in a timely manner VIP and regular customer escalations.

 
What we would like you to have: 

​

• Fluent Spanish speaker - both written and spoken;

• Previous experience in Customer Services – a must;

• Previous experience in the Gaming industry – a must

• Experience in Sales - a must;

• Good working knowledge of English- a must;

• Additional languages – an advantage;

• Flexible working hours – 9AM to 11PM, Monday to Friday

​

Star Gate Recruitment owns licence No 2649 from 29.10.2018

​