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Account Manager with Spanish

What you would do:


    • Behavioural and deposit activity analysis of the managed market to identify the high value customers.

    • Building strong customer relationships by ensuring outstanding user experience and satisfaction through providing  first contact resolution and promotional offerings via variety of communication channels.

    • Active clients up selling to maintain and increase purchase behaviours.

    • Creating and developing retention and reactivation strategies and implementation through proactive high-volume sales phone calls.

    • Report in a timely manner VIP and regular customer escalations.

 
What we would like you to have: 

  • Fluent Spanish speaker - both written and spoken;

  • Previous experience in Customer Services – a must;

  • Previous experience in the Gaming industry – a must

  • Experience in Sales - a must;

  • Good working knowledge of English- a must;

  • Additional languages – an advantage;

  • Flexible working hours – 9AM to 11PM, Monday to Friday

Star Gate Recruitment owns licence No 2649 from 29.10.2018